Understand.
Communicate.
Automate.

Understand.
Communicate.
Automate.

Understand.
Communicate.
Automate.

Understand.
Communicate.
Automate.

Understand.
Communicate.
Automate.

Understand.
Communicate.
Automate.

Build customer understanding with our AI-powered live chat system that also does email, sms, voice and video.

Industry ready AI Solutions

Powered by advanced AI, our PlatformOne industry solutions understand the specifics of your industry. They empower you to adopt AI and live chat quickly, without the need to learn new technologies.

Radically fast adoption

Get set up in five minutes and watch as our technology boosts your revenue

  1. Select an industry solutionChoose from one of our specialised solutions covering your core requirements from lead generation, sales, and client acquisition.
  2. Embed the code snippetOnly one line of code is needed to unlock thousands of new leads. We'll show you where to paste the code into your website. Zero fuss.
  3. Done.On average 92% of customer interactions can be automated saving you time & money. We'll notify the right people in your team when a customer requires their expert attention.

PlatformOne

PlatformOne is at the core of our industry solutions. It's based around AI-powered live chat, but also includes email, sms, voice and video — one platform for all your communication needs.

From automated live chat, to sophisticated customer journeys and marketing campaigns, PlatformOne is a powerhouse of communications features.

But AI is only part of the story — PlatformOne's powerful communications dashboard gives your team the tools they need to both understand and communicate with your customers when they need to.

Take an in depth look

Reach for the skies.

Led by the former European CTO of IBM Watson, our Humanise Labs team brings diversity and expertise that span from the corporate world of IBM to the artistry of the music industry. We're the team that customers love to work with!

One size doesn't fit all. Humanise Labs creates bespoke AI implementations using our core PlatformOne technology.

We're easy to reach

Recent blog posts

A Babel Fish for your website
"The Babel fish is small, yellow, leech-like, and probably the oddest thing in the Universe... if you stick a Babel fish in your ear you can instantly understand anything said to you in any form of…