Our solutions
Deploying the future
of communications
We provide communications solutions that understand the needs of some key industries.
Powered by advanced AI and smoothly integrated into your team’s operations, our PlatformOne communications system can be the foundation of any business's customer outreach and communication strategy. But for particular industries, we've built solutions on top of our core technology that perfectly adapt PlatformOne to the needs of those industries.
Our solution areas
Recent blog posts
A Babel Fish for your website
"The Babel fish is small, yellow, leech-like, and probably the oddest thing in the Universe... if you stick a Babel fish in your ear you can instantly understand anything said to you in any form of…
Gathering customer feedback with NPS
Getting feedback from your customers is the cornerstone of understanding their true needs and how you're meeting them (or not). One tool for getting that feedback in a consistent way is Net Promoter…
A beginner's guide to Customer Journey Mapping
A customer's impression of a brand is formed not by any discrete experience, but by the sum of all interactions that customer has with the brand. Those interactions might include: The emotional…
Holiday email titles that attract attention
In the analog world shops grab our attention at sale time with eye-catching window displays. The signs are invariably red, the type face bold, the manikin's undressed — a look and feel that's hard to…