Humanise Labs
Tap into
our expertise

Our expert team can help you craft communication solutions that are perfectly tuned to your needs.

We have experience spanning from the corporate world of IBM to the artistry of the music industry, and we've worked with clients from hoteliers to public health agencies.

We came together because we believe that diversity of thought and experience helps us do better work — we can apply this expertise and diversity to the thorniest of problems and craft something meaningful just for you.

Our Humanise Labs team uses PlatformOne to help with a variety of challenges, including:

  • Customer value chain mapping
  • Building Net Promoter Score (NPS) customer feedback into the heart of your business operations
  • Exploiting chat/messaging to transform your customer communications
  • Building outbound email/SMS marketing campaigns that increase revenue
  • Using Artificial Intelligence (AI) to triage and automate routine enquiries
  • Exploiting and extending our PlatformOne communications system to meet your unique needs