Frequently Asked Questions

Advice and answers from Humanise.AI
  • Who are the founders of Humanise.AI?

    Duncan Anderson and John-David (JD) Wuarin are the founders of Humanise.AI.

  • What is Humanise.AI used for?

    Humanise.AI provides an all-in-one customer communication platform that leverages powerful AI to generate sales, automate marketing campaigns, assist in customer support across voice, video, email, SMS, and web chat. PlatformOne from Humanise.AI is Conversational Marketing platform that uses AI to automate customer converstions and capture leads on your website.

  • What is PlatformOne?

    PlatformOne is Humanise.AI's AI-powered multi-channel communications and lead capture platform that uses Conversational Marketing techniques to increase your lead sales.

  • What is Conversational Marketing?

    Instead of forcing people to go through lead capture forms and wait days for a response, conversational marketing uses targeted messaging and intelligent chatbots to engage with people when they’re on your website. Conversational Marketing uses messaging bots on your website to collect the information you need in a friendly and informal way that keeps your prospects engaged. It also tracks the source of your leads from ads and social campaigns all the way through to when you qualify that lead, helping you understand which campaigns work the best and where to invest your advertising budget.

  • What AI does Humanise.AI use?

    PlatformOne has adopted a pluggable approach to core AI technologies. We use a variety of technologies and can integrate with leading products like IBM Watson and Rasa.

  • Is PlatformOne a CRM?

    The Humanise.AI PlatformOne techology greatly expands on capabilities of most Customer Relationship Management (CRM) platforms to turn any B2C interaction into a two-way dialogue.

  • How much does PlatformOne cost?

    Industry solutions are broken down into tiered price plans depending on needs of the user.

  • How can I signup for PlatformOne?

    The signup button is at the top of our webpages, but you can click here: https://app.humanise.ai/dashboard/authentication/sign_up.

  • How do I login to PlatformOne?

    The login button is at the top of our webpages, but you can click here: https://app.humanise.ai/dashboard/authentication/sign_in.