The Humanise.AI Blog
A Babel Fish for your website
Language translation is more important than you might think — with over 2m non-English speakers in the UK, PlatformOne's automated language translation ensures you can chat with anyone.
Is the future of client acquisition for law firms to be found in technology?
Despite appearances, the legal industry is increasingly finding that its future lies with the use of digital communication technologies
How To Use UTM Parameters To Understand The Source Of Website Leads
Tag your URLs in order to better understand which of your ad/social campaigns is driving traffic
What is Zendesk?
Shedding light on Zendesk, a complex set of technologies
Gathering customer feedback with NPS
Net Promoter Score (NPS) is a great way to measure customer satisfaction and benchmark against others
Holiday email titles that attract attention
The titles of emails in an email marketing campaign can make a huge difference to open rates — here we learn some tricks from retailers
A beginner's guide to Customer Journey Mapping
How to go about Customer Journey Mapping, learning some tips and tricks from the pros
Humanise.AI — who are we?
Find out a little about Humanise.AI, who we are and what we aim to achieve
Your customers have stopped answering the phone
Customers don't answer the phone anymore — perhaps you need a different approach to reaching customers?
When AI writes poetry
We've been having a lot of fun teaching the GPT-3 algorithm to write poetry
Can bots sell?
The story of how we built a bot that sold over £2m in sales, all without any human involvement
Habitat Case Study — Student Accommodation
A case study in the use of PlatformOne for a Student Accommodation provider